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	<title>The Socializers &#187; SCRM</title>
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	<description>Buzz, Brand, Build, Boost yourself on the web via social media marketing!</description>
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		<title>Scenarios for using information from social monitoring tools</title>
		<link>http://www.thesocializers.com/blog/2010/11/17/scenarios-for-using-information-from-social-monitoring-tools/</link>
		<comments>http://www.thesocializers.com/blog/2010/11/17/scenarios-for-using-information-from-social-monitoring-tools/#comments</comments>
		<pubDate>Wed, 17 Nov 2010 17:30:44 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[social business]]></category>
		<category><![CDATA[social monitoring and network analysis]]></category>
		<category><![CDATA[business intelligence]]></category>
		<category><![CDATA[customer intelligence trends 2011]]></category>
		<category><![CDATA[Newsgator]]></category>
		<category><![CDATA[RightNow]]></category>
		<category><![CDATA[scouting]]></category>
		<category><![CDATA[scouts]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[social media monitoring]]></category>
		<category><![CDATA[the future of HR]]></category>
		<category><![CDATA[the socializers]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=783</guid>
		<description><![CDATA[Growth means change and change involves risk, stepping from the known to unknown. In all fields of business, there are varying levels of sophistication. The small business owner juggles bookkeeping, rent, vendors and customers and, if he is lucky, has time left over to take his original business plan one step further via Marketing and [...]]]></description>
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		<title>Good questions for brands to ask when getting into social media monitoring</title>
		<link>http://www.thesocializers.com/blog/2010/10/05/good-questions-to-ask-when-getting-into-social-media-monitoring/</link>
		<comments>http://www.thesocializers.com/blog/2010/10/05/good-questions-to-ask-when-getting-into-social-media-monitoring/#comments</comments>
		<pubDate>Tue, 05 Oct 2010 07:58:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[social monitoring and network analysis]]></category>
		<category><![CDATA[business intelligence]]></category>
		<category><![CDATA[context]]></category>
		<category><![CDATA[key influencers]]></category>
		<category><![CDATA[reputation management]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[sentiment analysis]]></category>
		<category><![CDATA[sentiment detection]]></category>
		<category><![CDATA[sentiment trending]]></category>
		<category><![CDATA[social CRM]]></category>
		<category><![CDATA[social media data]]></category>
		<category><![CDATA[social media engagement]]></category>
		<category><![CDATA[social media monitoring tool]]></category>
		<category><![CDATA[social media ROI]]></category>
		<category><![CDATA[SRM]]></category>
		<category><![CDATA[tweets]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=639</guid>
		<description><![CDATA[• How do I choose the right social media monitoring tools? • What are best practices for social media monitoring for enterprise-level business intelligence specifically? • What are best practices for social media monitoring for small businesses specifically? • How do I measure social media engagement? • How do I measure social media ROI? • [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>The most basic and powerful way to connect to your audience is to listen</title>
		<link>http://www.thesocializers.com/blog/2010/05/23/the-most-basic-and-powerful-way-to-connect-to-your-audience-is-to-listen/</link>
		<comments>http://www.thesocializers.com/blog/2010/05/23/the-most-basic-and-powerful-way-to-connect-to-your-audience-is-to-listen/#comments</comments>
		<pubDate>Sun, 23 May 2010 23:01:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[brands and social media]]></category>
		<category><![CDATA[social media observations]]></category>
		<category><![CDATA[ACHEL NAOMI REMEN]]></category>
		<category><![CDATA[Council Circle]]></category>
		<category><![CDATA[customer-centric business]]></category>
		<category><![CDATA[David Deida]]></category>
		<category><![CDATA[EQ]]></category>
		<category><![CDATA[EXCELLENT listeners]]></category>
		<category><![CDATA[Nathaniel Hansen]]></category>
		<category><![CDATA[Openness]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[the socializers]]></category>
		<category><![CDATA[weaving]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=396</guid>
		<description><![CDATA[The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention…. A loving silence often has far more power to heal and to connect than the most well-intentioned words. ~ RACHEL NAOMI REMEN Listening is one of [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Why Brand Managers will report to the Chief Customer Officer</title>
		<link>http://www.thesocializers.com/blog/2010/04/27/why-brand-managers-will-report-to-the-chief-customer-officer/</link>
		<comments>http://www.thesocializers.com/blog/2010/04/27/why-brand-managers-will-report-to-the-chief-customer-officer/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 19:25:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[brands and social media]]></category>
		<category><![CDATA[social media observations]]></category>
		<category><![CDATA[brand manager]]></category>
		<category><![CDATA[CCO]]></category>
		<category><![CDATA[chief customer manager]]></category>
		<category><![CDATA[chief customer officer]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[CMO]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[marketing manager]]></category>
		<category><![CDATA[Nathaniel Hansen]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[the socializers]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=363</guid>
		<description><![CDATA[Definition: A Chief Customer Officer builds relationships with customers, cultivates those relationships and grows social equity. He/she promotes a customer-centric culture in a company and removes obstacles within the company to customer satisfaction. Customer managers identify customers&#8217; product needs, while brand managers supply products that fit those needs. In a P2P environment, such a reorganization [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Who Owns Social, Anyway?</title>
		<link>http://www.thesocializers.com/blog/2010/04/13/who-owns-social-anyway/</link>
		<comments>http://www.thesocializers.com/blog/2010/04/13/who-owns-social-anyway/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 16:45:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Ad Agencies and Social Media Marketing]]></category>
		<category><![CDATA[brands and social media]]></category>
		<category><![CDATA[social media observations]]></category>
		<category><![CDATA[ad agencies]]></category>
		<category><![CDATA[Adam Metz]]></category>
		<category><![CDATA[agencies]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[enterprise level social media]]></category>
		<category><![CDATA[Marvin Towler]]></category>
		<category><![CDATA[Nathaniel Hansen]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[social customer relationship management]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[the socializers]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=286</guid>
		<description><![CDATA[Who Owns Social, Anyway? Beats Me, but There Are a Ton of Things to Figure Out Before We Settle on the Answer By Pete Blackshaw So who the heck owns social? That&#8217;s a tricky question, not only because every business stakeholder &#8212; marketing, PR, IT, research, investor relations, media, consumer relations &#8212; seems to have [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Maturation of Social Media in 2010</title>
		<link>http://www.thesocializers.com/blog/2010/02/08/the-maturation-of-social-media-in-2010/</link>
		<comments>http://www.thesocializers.com/blog/2010/02/08/the-maturation-of-social-media-in-2010/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 00:15:07 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[social media observations]]></category>
		<category><![CDATA[SCRM]]></category>
		<category><![CDATA[SMM]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social media maturation]]></category>
		<category><![CDATA[social media maturity]]></category>
		<category><![CDATA[social ROI]]></category>
		<category><![CDATA[the socializers]]></category>

		<guid isPermaLink="false">http://www.thesocializers.com/blog/?p=251</guid>
		<description><![CDATA[1. Companies will expect ROI from their Social Media efforts. 2. The Social Media Specialist (Community Manager) position will become mainstream. &#8211; As a Social Media Specialist you will be responsible for link building and socialization of our client’s online content. Familiarity with the internet, social media sites, search engines, discussion boards, blogs, video sharing [...]]]></description>
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